Return Policy

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For purchases made in our retail store only:

If you’re looking to return or exchange your order of an in-store retail purchase, we're here to help! We offer returns or exchanges within 10 days of purchase. You can return your product to the retail store for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

  • Returned items must have tags still on and be returned in the original packaging 
  • Returned items must have no visible signs of wear or use
  • No refunds/exchanges on used items.
  • No refunds/exchanges on microphones, harmonicas or wind instruments.